F.A.Q.s

Frequently Asked Questions

What products does Blenfy sell?

Blenfy offers a wide selection of appliances, tools, outdoor equipment, power equipment, and HVAC-related products, including washers, refrigerators, generators, pressure washers, lawn mowers, chainsaws, air compressors, printers, mini-split heat pumps, tankless water heaters, boilers, and refrigerant products.

Do you offer free shipping?

Yes. Blenfy offers free shipping on eligible orders. Shipping availability may vary depending on the product and destination.

How long does shipping take?

Orders are generally processed within 1–3 business days. Delivery typically takes approximately 3–5 business days after processing. Delivery times may vary depending on the product, destination, and carrier.

How can I track my order?

When tracking is available, we will send tracking information after your order has been shipped. You can use the tracking information to follow your package.

Can I cancel my order?

If you need to cancel your order, contact us as soon as possible at contact@blenfy.shop. We will try to cancel your order before it is processed or shipped.

What is your return policy?

Eligible products can generally be returned within 30 days of delivery. Products must meet our return requirements. Some products may have special return restrictions.

Please see our Return & Refund Policy for complete details.

What if my order arrives damaged?

Please contact us as soon as possible if your order arrives damaged. We recommend taking photos of the product, packaging, and shipping label and sending them to contact@blenfy.shop.

For shipping damage, we recommend contacting us within 48 hours of delivery.

Do you sell refrigerants and HVAC products?

Yes. Blenfy offers refrigerants, refrigerant cans and cylinders, AC recharge kits, mini-split heat pumps, boilers, and other HVAC-related products.

Some of these products may have specific shipping, handling, or regulatory requirements depending on the product and destination.

Do you provide installation?

Unless specifically stated on a product page, Blenfy does not provide installation or professional services. Customers should arrange qualified professionals when professional installation or service is required.