Shipping policy

Last Updated: September 23, 2026

Thank you for shopping with Blenfy. We are committed to providing a simple and convenient shopping experience. This Shipping Policy explains how we process and deliver orders placed through blenfy.shop.

1. Free Shipping

Blenfy offers free shipping on eligible orders.

There are no standard shipping charges added to eligible orders at checkout.

Free shipping availability may depend on the product, destination, shipping restrictions, and other applicable conditions.

If free shipping is not available for a particular product or destination, this will be indicated before you complete your purchase.

2. Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully received.

Orders are normally processed Monday through Friday, excluding U.S. federal holidays.

During holidays, promotions, or periods of high order volume, processing may take longer.

3. Delivery Times

After your order has been processed and shipped, delivery generally takes approximately 3–7 business days.

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on:

  • Shipping carrier

  • Delivery location

  • Product availability

  • Weather

  • Holidays

  • Carrier delays

  • Other circumstances outside of Blenfy's control

4. Tracking Information

When tracking information is available, we will provide it after your order has been shipped.

Please allow some time for tracking information to become active after the carrier receives your package.

5. Large and Heavy Products

Blenfy sells large and heavy products, including:

  • Washers

  • Refrigerators

  • Generators

  • Lawn mowers

  • Snow blowers

  • Pressure washers

  • Air compressors

  • Boilers

  • Mini-split heat pumps

  • Tankless water heaters

  • Other large equipment

Some products may require specialized shipping or freight delivery.

The delivery service normally includes delivery to the shipping address but does not automatically include installation, assembly, setup, connection to utilities, or removal of old equipment unless specifically stated on the product page or at checkout.

6. Refrigerant and HVAC Products

Blenfy also sells refrigerants, refrigerant cans, refrigerant cylinders, AC recharge kits, mini-split heat pumps, boilers, and other HVAC-related products.

Certain products may be subject to special transportation, packaging, handling, or regulatory requirements.

As a result, shipping availability may vary depending on the product and destination.

If an order cannot legally or safely be shipped to a particular destination, Blenfy may contact the customer regarding the order and, where appropriate, provide a refund.

7. Incorrect Shipping Address

Customers are responsible for providing an accurate and complete shipping address when placing an order.

If you realize that your shipping address is incorrect, please contact us as soon as possible:

Email: contact@blenfy.shop
Phone: +1 602-835-8058

We will make reasonable efforts to update the address before the order ships. However, we cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

8. Damaged Packages

Please inspect your package when it arrives.

If your product arrives damaged, please take photographs of the product, packaging, shipping label, and visible damage and contact us as soon as possible.

For shipping damage, we recommend contacting us within 48 hours of delivery so that we can assist you promptly.

Please keep the original packaging until the issue has been resolved.

9. Lost or Stolen Packages

If tracking shows that your package was delivered but you cannot find it, please first check around the delivery location and with household members, neighbors, or building management.

You may also contact the shipping carrier using the tracking information provided.

If you still cannot locate your package, contact us at contact@blenfy.shop with your order number and tracking information.

We will review the situation and assist you where possible.

10. Delivery Delays

Blenfy is not responsible for delays caused by circumstances outside our reasonable control, including:

  • Severe weather

  • Natural disasters

  • Carrier delays

  • Transportation disruptions

  • Holidays

  • Incorrect shipping information

  • Customs or government delays

  • High shipping volumes

  • Other unforeseen circumstances

We will make reasonable efforts to assist customers when a carrier delay occurs.

11. Split Shipments

If an order contains multiple products, the products may be shipped separately depending on availability, warehouse location, product size, or shipping requirements.

You may therefore receive multiple packages and tracking numbers for one order.

There will generally be no additional shipping charge for split shipments because Blenfy provides free shipping on eligible orders.

12. International Shipping

Shipping availability may vary by destination.

If international shipping is offered for a particular product, customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country, unless otherwise stated at checkout.

Certain products, including some refrigerants and HVAC products, may have additional international shipping restrictions.

13. Order Cancellation

If you need to cancel an order, please contact us as soon as possible at:

contact@blenfy.shop

We will attempt to cancel the order before it is processed or shipped.

Once an order has shipped, cancellation may no longer be possible and the order may instead be subject to our Return & Refund Policy.

14. Contact Us

If you have questions about shipping, delivery, tracking, or your order, please contact us:

Blenfy

Email: contact@blenfy.shop
Phone: +1 602-835-8058
Address: 11611 Matteson Ave, Los Angeles, CA 90066, United States